Human Factors for Maintenance

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Course Overview

Human Factors for Maintenance examines how human performance, workplace conditions, communication, fatigue, organizational influences, and decision-making affect aircraft maintenance safety.

The course focuses on recognizing conditions that increase the likelihood of maintenance error, applying practical error-management strategies, improving communication and shift handovers, and creating a workplace in which hazards and mistakes can be identified before they affect an aircraft.

Learning Objectives

By the end of this course, the trainee should be able to:

  • Recognize common human-performance limitations that contribute to maintenance error
  • Identify workplace conditions that increase the likelihood of maintenance error
  • Recognize the effects of fatigue, stress, distraction and complacency
  • Apply effective communication and shift-handover practices
  • Use practical defences to reduce the risk of maintenance error
  • Recognize how organizational and safety culture influences maintenance performance

Course Content

Human Factors in Aircraft Maintenance
Human Performance, Limitations and Error
Fatigue, Stress and the Maintenance Environment
Communication, Teamwork and Shift Handover
Error Management, Safety Culture and Practical Scenarios
Human Factors for Maintenance
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